:root {
  --bg:#FDFCF9; --card:#FFFFFF; --fg:#221B2D; --muted:#6E6577; --line:#E3DDE8; --soft:#F5F3EF;
  --accent:#6D41B3; --accent-soft:#ECE4F8; --ok:#1D7A4F; --ok-soft:#E0F3E8; --bad:#B4441C; --bad-soft:#FBE9E1; --warn:#8A6A12; --warn-soft:#F8EFD4;
  --radius:12px; --serif:'Newsreader', Georgia, 'Times New Roman', serif; --sans:'Geist', Inter, -apple-system, 'Segoe UI', 'Noto Sans Hebrew', 'Noto Sans JP', sans-serif;
}
* { box-sizing:border-box; }
html, body { margin:0; background:var(--bg); color:var(--fg); font:15px/1.5 var(--sans); }
a { color:var(--accent); text-decoration:none; }
a:hover { text-decoration:underline; }
h1 { font-family:var(--serif); font-weight:500; font-size:32px; line-height:1.15; margin:0 0 6px; letter-spacing:-.01em; }
h2 { font-family:var(--serif); font-weight:500; font-size:21px; margin:0 0 6px; }
h3 { font-size:15px; margin:0 0 6px; }
p { margin:0 0 10px; }
.muted { color:var(--muted); }
.small { font-size:13px; }
.center { max-width:420px; margin:12vh auto; padding:0 16px; }

/* top bar */
.top { background:var(--card); border-bottom:1px solid var(--line); position:sticky; top:0; z-index:5; }
.top-in { max-width:1180px; margin:auto; padding:0 20px; display:flex; align-items:center; gap:22px; height:58px; }
.brand { font-weight:700; display:flex; align-items:center; gap:10px; white-space:nowrap; }
.brand .logo { width:30px; height:30px; border-radius:8px; display:block; }
.brand img.wordmark { height:36px; display:block; }
nav { display:flex; gap:4px; overflow-x:auto; flex:1; }
nav a { padding:7px 12px; border-radius:8px; color:var(--muted); white-space:nowrap; }
nav a.on { background:var(--accent-soft); color:var(--accent); font-weight:600; }
nav a:hover { text-decoration:none; color:var(--fg); }
.who { display:flex; gap:10px; align-items:center; color:var(--muted); font-size:14px; white-space:nowrap; }

.page { max-width:1180px; margin:auto; padding:24px 20px 60px; }
.head { display:flex; justify-content:space-between; align-items:flex-end; gap:16px; margin-bottom:18px; flex-wrap:wrap; }
.grid { display:grid; gap:16px; grid-template-columns:repeat(auto-fit, minmax(320px, 1fr)); }
.card { background:var(--card); border:1px solid var(--line); border-radius:var(--radius); padding:18px 20px; }
.card + .card { margin-top:16px; }
.grid .card + .card { margin-top:0; }

label { display:block; font-size:13px; color:var(--muted); margin:12px 0 5px; font-weight:500; }
input[type=text], input[type=url], input[type=email], input[type=password], input[type=search], textarea, select {
  width:100%; padding:10px 11px; border:1px solid var(--line); border-radius:9px; font:inherit; background:#fff; color:var(--fg); }
input:focus, textarea:focus, select:focus { outline:2px solid var(--accent-soft); border-color:var(--accent); }
textarea { min-height:80px; resize:vertical; }
.check { display:flex; gap:8px; align-items:center; margin-top:12px; color:var(--fg); font-size:14px; }
button, .btn { font:inherit; font-weight:500; padding:9px 15px; border-radius:9px; border:1px solid var(--line); background:#fff; color:var(--fg); cursor:pointer; display:inline-flex; gap:6px; align-items:center; white-space:nowrap; }
button:hover { border-color:#c9cedb; }
button.primary { background:var(--accent); border-color:var(--accent); color:#fff; }
button.primary:hover { filter:brightness(1.07); }
button.danger { color:var(--bad); }
button.ghost { border-color:transparent; background:transparent; color:var(--muted); padding:6px 8px; }
button:disabled { opacity:.55; cursor:default; }
.row { display:flex; gap:8px; flex-wrap:wrap; align-items:center; margin-top:12px; }
.row.end { justify-content:flex-end; }
.grow { flex:1 1 220px; }
.two { display:grid; grid-template-columns:1fr 1fr; gap:12px; }
@media (max-width:640px) { .two { grid-template-columns:1fr; } .who span { display:none; } }

.pill { display:inline-flex; align-items:center; gap:6px; padding:3px 10px; border-radius:20px; font-size:12px; font-weight:600; background:var(--soft); color:var(--muted); }
.pill.ok { background:var(--ok-soft); color:var(--ok); }
.pill.bad { background:var(--bad-soft); color:var(--bad); }
.pill.warn { background:var(--warn-soft); color:var(--warn); }
.pill.live { background:var(--accent-soft); color:var(--accent); }
.dot { width:7px; height:7px; border-radius:50%; background:currentColor; display:inline-block; }

.banner { border-radius:var(--radius); padding:14px 18px; margin-bottom:16px; display:flex; gap:12px; align-items:center; justify-content:space-between; flex-wrap:wrap; }
.banner.warn { background:var(--warn-soft); color:#7a5212; }

table { width:100%; border-collapse:collapse; font-size:14px; }
th { text-align:left; font-size:12px; color:var(--muted); font-weight:600; padding:6px 6px; text-transform:uppercase; letter-spacing:.03em; }
td { padding:10px 6px; border-top:1px solid var(--line); vertical-align:middle; }
td.r { text-align:right; white-space:nowrap; }
tr.click { cursor:pointer; }
tr.click:hover td { background:var(--soft); }

.drop { border:2px dashed var(--line); border-radius:var(--radius); padding:26px; text-align:center; color:var(--muted); cursor:pointer; background:#fafbfc; }
.drop.over { border-color:var(--accent); color:var(--accent); background:var(--accent-soft); }
.meter { height:6px; background:var(--soft); border-radius:6px; overflow:hidden; margin-top:6px; }
.meter > div { height:100%; background:var(--accent); }

/* setup */
.steps { display:grid; gap:16px; }
.svc { display:grid; grid-template-columns: 40px 1fr; gap:14px; }
.svc .num { width:34px; height:34px; border-radius:50%; background:var(--soft); display:grid; place-items:center; font-weight:700; color:var(--muted); }
.svc.done .num { background:var(--ok-soft); color:var(--ok); }
.help { font-size:13px; color:var(--muted); background:var(--soft); border-radius:9px; padding:10px 12px; margin-top:10px; }
.help ol { margin:4px 0 0; padding-left:18px; }
.avatars { display:grid; grid-template-columns:repeat(auto-fill, minmax(130px, 1fr)); gap:10px; margin-top:12px; max-height:420px; overflow:auto; padding:2px; }
.av { border:2px solid var(--line); border-radius:10px; overflow:hidden; cursor:pointer; background:#fff; text-align:left; padding:0; display:block; }
.av img, .av .ph { width:100%; aspect-ratio:1; object-fit:cover; display:block; background:var(--soft); }
.av .ph { display:grid; place-items:center; font-size:30px; color:var(--muted); }
.av div { padding:6px 8px; font-size:13px; }
.av.on { border-color:var(--accent); box-shadow:0 0 0 3px var(--accent-soft); }
.langs { display:flex; gap:6px; flex-wrap:wrap; }

/* live */
.live-grid { display:grid; grid-template-columns: 1.3fr 1fr; gap:16px; margin-top:16px; }
@media (max-width:900px) { .live-grid { grid-template-columns:1fr; } }
.feed { height:420px; overflow:auto; padding:4px 2px; }
.line { margin:0 0 10px; unicode-bidi:plaintext; }
.line .sp { font-size:12px; color:var(--muted); font-weight:600; display:block; }
.line.agent .sp { color:var(--accent); }
.line.agent .tx { background:var(--accent-soft); border-radius:10px; padding:6px 10px; display:inline-block; }
.log { font:12px/1.5 ui-monospace, SFMono-Regular, Menlo, monospace; color:var(--muted); }
.controls { display:flex; gap:8px; flex-wrap:wrap; }

#toast { position:fixed; left:50%; bottom:22px; transform:translateX(-50%) translateY(20px); background:#121621; color:#fff; padding:10px 16px; border-radius:10px; opacity:0; transition:.25s; pointer-events:none; z-index:50; max-width:90vw; }
#toast.on { opacity:1; transform:translateX(-50%) translateY(0); }
#toast.err { background:var(--bad); }
.copy { display:flex; gap:6px; margin-top:8px; }
.copy input { font-size:13px; }
.empty { text-align:center; color:var(--muted); padding:28px 10px; }
.live-grid .card + .card { margin-top:0; }
.agent-pick { display:grid; grid-template-columns:repeat(auto-fill, minmax(150px, 1fr)); gap:8px; }
.agent-pick .ap { margin:0; display:flex; flex-direction:column; gap:2px; border:2px solid var(--line); border-radius:10px; padding:9px 11px; cursor:pointer; color:var(--fg); font-weight:400; }
.agent-pick .ap input { display:none; }
.agent-pick .ap span { font-size:12px; color:var(--muted); }
.agent-pick .ap.on { border-color:var(--accent); background:var(--accent-soft); }
.agent-pick .ap.off b { color:var(--muted); }
.avatars.small-av { grid-template-columns:repeat(auto-fill, minmax(96px, 1fr)); max-height:260px; margin-top:4px; }
.agent-card .head { margin-bottom:0; }
.team-row { display:flex; flex-wrap:wrap; gap:8px; margin-top:12px; }
.team-row .tm { display:flex; gap:8px; align-items:center; border:1px solid var(--line); border-radius:10px; padding:6px 10px; }
.team-row p { flex-basis:100%; }
button.small { font-size:12px; padding:3px 6px; }
.face-tools { display:flex; gap:8px; flex-wrap:wrap; align-items:center; margin-top:6px; }
.av .del { float:right; color:var(--muted); font-size:12px; cursor:pointer; }
.dup { color:var(--bad); font-size:13px; margin-top:6px; }

/* Wand house style details */
th { letter-spacing:.07em; }
.card { box-shadow:none; }
.top { background:var(--bg); }
button.primary, .btn.primary { background:var(--accent); border-color:var(--accent); color:#fff; }
.auth-logo { height:40px; margin-bottom:18px; display:block; }
/* Suggest-only mode (VOC-12): each suggestion waits for Say it or Discard. */
.sug { border: 1px solid var(--line, #e5e1ea); border-radius: 10px; padding: 10px 12px; margin-top: 10px; }
.sug textarea { margin-top: 6px; min-height: 64px; unicode-bidi: plaintext; }